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Twilio says hackers identified cell phone numbers of two-factor app Authy users
July 11, 2024

Twilio says hackers identified cell phone numbers of two-factor app Authy users

Reading Time: 2 minutes

In a post on a well-known hacking forum, the hacker or hackers known as ShinyHunters wrote that they hacked Twilio and obtained the cell phone numbers of 33 million users.

‘We have seen no evidence that the threat actors obtained access to Twilio’s systems or other sensitive data. As a precaution, we are requesting all Authy users to update to the latest Android and iOS apps for the latest security updates and encourage all Authy users to stay diligent and have heightened awareness around phishing and smishing attacks,’ Ramirez wrote in an email. 

Twilio also published an alert on its official website on Monday, including the same statement. 

While obtaining a list of phone numbers — on its own — may not appear to be the most dangerous of data breaches, it could still pose a threat to the owners of those numbers.

Tobac explained that now hackers can specifically target people who they know are Authy users, giving the attackers a chance to make it look like their malicious messages really come from Authy and Twilio. 

In 2022, Twilio suffered a larger data breach, when a group of hackers accessed the data of more than 100 company customers. The hackers then launched a wide-ranging phishing campaign which resulted in the theft of around 10,000 employee credentials from at least 130 companies. As part of that breach at the time, Twilio said hackers successfully targeted 93 individual Authy users and were able to register additional devices on those victims’ Authy accounts, allowing them to effectively steal real two-factor codes.

UPDATE, 12:52 p.m. ET: This story has been corrected to clarify that the 2022 Twilio breach is not directly connected to the phishing campaign that resulted in the theft of around 10,000 employee credentials of several companies. The two attacks were allegedly carried out by the same threat actors.


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