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HopSkipDrive says personal data of 155,000 drivers stolen in data breach
February 8, 2024

HopSkipDrive says personal data of 155,000 drivers stolen in data breach

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Student rideshare startup HopSkipDrive has confirmed a data breach involving the personal data of more than 155,000 drivers.

Los Angeles-based HopSkipDrive offers an Uber-style rideshare service for children and teenagers. The startup, which has raised at least $90 million since it was founded in 2014, partners with school districts to transport students who live outside traditional bus routes or need extra help getting to school.

In a filing with Maine’s attorney general last week, HopSkipDrive confirmed that it had experienced a cybersecurity incident in June that resulted in a data breach affecting 155,394 drivers. HopSkipDrive said the stolen data included names, email and postal addresses, driver license numbers and other non-driver identification card numbers.

In a letter sent to those affected, HopSkipDrive said it first became aware of the issue after receiving an email from an unknown threat actor.

‘We promptly launched an investigation, engaged experts to assist in assessing the scope of the incident, and took steps to mitigate the potential impact to our community,’ the letter sent to affected drivers reads. ‘A third-party forensic investigation determined the incident occurred between May 31, 2023 and June 10, 2023.’

HopSkipDrive said it is ‘committed to strengthening our systems’ security to prevent a similar event from occurring again in the future,’ but did not elaborate on what additional safeguards it is implementing.


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