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Dish hit by multiday outage after reported cyberattack
March 1, 2023

Dish hit by multiday outage after reported cyberattack

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U.S. satellite television provider Dish is experiencing a multiday outage after a reported cyberattack, with customers unable to access streams, services or their accounts.

The disruption began early on Thursday when Dish customers said they could not access their television services or pay their bills. The outage appears to affect Dish’s main websites, apps and customer support systems, as well as Boost Mobile, a prepaid wireless carrier acquired by Dish in 2020. Dish has about 7.6 million television subscribers.

Dish’s website currently displays the message: ‘We are experiencing a system issue that our teams are working hard to resolve.’

Multiple Dish employees told Bleeping Computer over the weekend that the organization had been hit by a cyberattack, with one claiming to have received a message from their manager that explained that the ongoing incident was ’caused by an outside bad actor, a known threat agent,’ and that the company is unsure how they gained access. Another employee said that staff are seeing ‘blank icons’ on their corporate machines, a typical side-effect of a ransomware attack.

Adding to mounting suggestions that Dish was hit by a potentially destructive attack, such as ransomware, an internal email obtained by The Verge instructs employees not to use Dish-issued laptops if they’ve been connected to the company network or its VPN, which allows its staff to remotely connect to internal systems. Employees working from home have been told not to log into their VPN, effectively preventing them from working.


Reference: https://techcrunch.com/2023/02/27/dish-outage-reported-cyberattack/

Ref: techcrunch

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