India’s Star Health confirms data breach after cybercriminals post customers’ health data online
Reading Time: 2 minutesStar Health and Allied Insurance, one of the largest health insurance firms in India, has confirmed it was the target of a ‘malicious cyberattack,’ some two weeks after cybercriminals claimed to post customers’ health records and other sensitive data online.
‘A thorough and rigorous forensic investigation, led by independent cybersecurity experts, is underway, and we are working closely with government and regulatory authorities at every stage of this investigation, including by duly reporting the incident to the insurance and cybersecurity regulatory authorities apart from filing a criminal complaint,’ the company said in its statement.
Last month, a hacker group created chatbots on Telegram that leaked the alleged personal data belonging to 31 million Star Health policyholders and over 5.8 million insurance claims. The data included full names, phone numbers, and home addresses, as well as medical reports and insurance claims of individuals. The hackers also shared copies of customer ID cards and individuals’ tax details.
Shortly after the hackers’ Telegram bots came to light, Star Health filed a legal complaint with the Madras High Court against Telegram for hosting the chatbots. The insurer also named Cloudflare in its lawsuit for its role in hosting the hacker group’s websites on its service.
Details of the breach, and how the hackers obtained potentially millions of customers’ data, remain unclear.
The role of the company’s CISO in the cyberattack, if at all, is not yet known.
‘We also want to categorically mention that our CISO has been duly co-operating in the investigation, and we have not arrived at any finding of wrongdoing by him till date. We request that his privacy be respected as we know that the threat actor is trying to create panic,’ the insurer said Wednesday.
Star Health, which provides health, personal accident, and overseas and travel insurance, has a network of more than 14,000 hospitals and over 850 branch offices across India. Star Health says on its website that it has provided health insurance coverage to 170 million individuals.
Ref: techcrunch
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