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HealthEquity says data breach is an ‘isolated incident’
July 15, 2024

HealthEquity says data breach is an ‘isolated incident’

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On Tuesday, health tech services provider HealthEquity disclosed in a filing with federal regulators that it had suffered a data breach, in which hackers stole the ‘protected health information’ of some customers. 

In an 8-K filing with the SEC, the company said it detected ‘anomalous behavior by a personal use device belonging to a business partner,’ and concluded that the partner’s account had been compromised by someone who then used the account to access members’ information.

HealthEquity detected the breach on March 25, when it ‘took immediate action, resolved the issue, and began extensive data forensics, which were completed on June 10.’ The company brought together ‘a team of outside and internal experts to investigate and prepare for response.’ The investigations determined that the breach was due to the compromised third-party vendor account having access to ‘some of HealthEquity’s SharePoint data,’ according to Cerny.

SharePoint is a set of Microsoft tools that allows companies to create websites, as well as store and share internal information — essentially an intranet.

Cerny also said that ‘transactional systems, where integrations occur, were not impacted,’ and that the company is notifying partners, clients and members, and has been working with law enforcement as well as experts to work on preventing future incidents. 

Earlier this year, HealthEquity reported that the company and its subsidiaries ‘administer HSAs and other CDBs for our more than 15 million accounts in partnership with employers, benefits advisers, and health and retirement plan providers.’

Reference: https://techcrunch.com/2024/07/03/healthequity-says-data-breach-is-an-isolated-incident/

Ref: techcrunch

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