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Cloud gaming firm Shadow says hackers stole customers’ personal data
October 13, 2023

Cloud gaming firm Shadow says hackers stole customers’ personal data

Reading Time: < 1 minutes

French technology company Shadow has confirmed a data breach involving customers’ personal information.

The Paris-headquartered startup, which offers gaming through its cloud-based PC service, said in an email to customers this week that hackers had accessed their personal information after a successful social engineering attack targeted the company.

Shadow said that though its security team took unspecified ‘immediate action,’ the hackers were able to connect to the management interface of one of the company’s software-as-a-service (SaaS) providers to obtain customers’ private data.

That data includes full names, email addresses, dates of birth, billing addresses and credit card expiry dates. Shadow says no passwords or sensitive banking data were compromised.

An individual who posted on a popular hacking forum on Wednesday claiming responsibility for the Shadow breach said they are selling the stolen database, which allegedly contains the personal data of more than 530,000 Shadow customers. The individual said they were selling the alleged data after they claimed they were ignored by the company.

Shadow’s email to customers, which has not yet been shared on any of the company’s website or social media channels at the time of writing, says that the company has ‘reinforced the security protocols’ it uses with its providers and has upgraded internal systems to ‘render compromised workstations harmless.’

The company is advising customers to be wary of suspicious-looking emails and to set up multi-factor authentication on their accounts.

Reference: https://techcrunch.com/2023/10/12/shadow-hacked-customers-personal-data-stolen/

Ref: techcrunch

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