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Career Karma founders launch OutRival to help companies build AI agents
October 15, 2024

Career Karma founders launch OutRival to help companies build AI agents

Reading Time: 2 minutes

Ruben Harris and Timur Meyster, the founders of the upskilling platform Career Karma, announced today the launch of the company OutRival, which offers a service that hosts and lets businesses build their own customer service agents to take on customer interactions.

AI agent companies are hot right now, and AI is one of the only sectors in venture capital seeing a flood of money rush toward it. As of September, the VC industry poured at least $64.1 billion into the AI sector and a third of all VC dollars this year went to AI startups, according to PitchBook data reported by the Wall Street Journal.

Startups building AI agents have alone raised more than $8 billion this year, according to PitchBook data reported by the Verge.

Although OutRival is entering a crowded field, Harris feels now is the perfect time to take aim at the industry. Harris said he and Meyster saw firsthand how important personalized interactions are, as well as the limitations of existing systems like automated phone calls.

His company aims to differentiate itself from its competitors by helping — rather than replacing — existing consumer teams, encouraging them to easily build AI agents that can work with existing tools and systems to help converse with customers. The company has operated in beta mode for the past two years and says it’s already working with admissions teams at colleges to help ease workflow. It plans to expand to other industries.

‘Career Karma taught us the power of personalized, human-centric interactions and how important it is to scale those experiences without losing the human touch,’ he said. ‘OutRival takes what we’ve built for Career Karma and scales it, making it accessible for enterprises across industries.’ 

Harris says that Career Karma will now use OutRival’s technology to enhance its own operations, creating AI-driven support to help with its job training platform. 

Investors are clearly down for the ride. OutRival is leveraging leftover capital from the $40 million Series B round Career Karma raised in 2022 and says his investors, which include Jack Altman and Initialized Capital, are excited to see what he and Meyster do next. 

‘We’re excited to partner with more companies and show how OutRival can be a game-changer in delivering exceptional customer experiences,’ Harris said.


Reference: https://techcrunch.com/2024/10/15/career-karma-founders-launch-outrival-to-help-companies-build-ai-agents/

Ref: techcrunch

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